Dispatch
Thank you for your interest in our products! At this time, we only sell within the EU. However, if you live outside the EU and are still interested in our products, you can send us an email at info@stellazzurro.com . We will be happy to see what we can do for you.
Yes, you will receive a track & trace number by email as soon as your order has been shipped.
In the Netherlands, delivery usually takes 1-3 business days. Please note that we do not ship on weekends. For other EU countries, delivery times depend on local postal services and are therefore more difficult for us to estimate.
No, we do not offer that service. However, if you live in Amsterdam, you can send us an email to see what options there are to buy directly.
Returns
You have a cooling-off period of 14 days from the day you receive the items to decide whether you want to keep them. Please note: for hygienic reasons, you can no longer return the product after opening the packaging after the cooling-off period. You can find all details here: Returns Policy
Yes, you can return your items within 14 days, as long as the packaging has not been opened.
Other questions
All canvases have a size of 20 cm x 20 cm.
Our Premium line is made of microfiber, consisting of 80% polyester and 20% polyamide, and our Smart Choice Collection is made of polyester.
Please see our care section for detailed washing instructions.
We do not recommend this. Always wash them separately.
Our cloths are premium quality and can be used on all screens, however we recommend using a separate cloth for each screen or glass surface to maintain optimum cleaning and prevent cross contamination.
For more information, please contact us at info@stellazzurro.com .
Yes, the cloths are eco-friendly because they are premium quality, designed for long-term use and can be washed multiple times. However, please note that frequent washing may affect the quality of the color print.
Yes, that is possible from 100 pieces. Contact us via info@stellazzurro.com .
No, they are not suitable for that.
We do not currently offer a wrapping or gift wrapping service.
You can always reach us at info@stellazzurro.com .
You can always reach us at info@stellazzurro.com — we can even personalize them for you.
Yes, they are suitable for camera lenses. However, for this purpose, use them exclusively for camera lenses to ensure the best results. We recommend using our premium cloths for this.
We accept all major credit cards, PayPal and iDEAL.
If you are not satisfied — which we can hardly imagine — please contact our service desk. We will help you immediately and look for a solution together.
Use them only for dry cleaning your glasses, gadgets and screens.
We have designed a special bag for this, our Azzurro Bag, in which you can store the cloths and also clean your phone.
